Our Commitment to Your Privacy

Beesoft Solution Pty Ltd (ABN 73 138 033 360), the owner of the website evevolution.au and the business trading as EV Agent (“we,” “us,” or “our”), is dedicated to protecting your privacy.

We appreciate that you trust us with your personal information, and we are committed to managing it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Statement outlines our practices regarding the collection, use, and dissemination of information for this website: EVevolution.au.

Information We Collect

We collect information to provide a better experience and service to our users. The types of information we collect include:

A. Information You Provide Directly

  • Registration Data: When you register to become a member, request materials, or subscribe to services, we collect personal details such as your name and email address.

  • Transaction & Reward Data: If you participate in our reward program for digital point redemption or make purchases, we may collect your shipping address, billing address, and telephone number.

  • Profile Data: We collect content you voluntarily add to your user profile, such as a unique username, avatar/profile image, and bio.

  • Verification Data: Information required to verify your account (if applicable).

B. Publicly Available Information

By using the Site or Services, you may choose to make certain personal information available to others.

  • User Content: When you post comments, photos, or other content, other users may see your name and the content you post.

  • Privacy Settings: You can manage the visibility of your data via your profile settings. However, please note that once information is made public, copies may remain viewable in cached/archived pages even after you remove it from the live site.

C. Automated Information (Cookies)

Like many commercial websites, we use standard technology called “cookies” and web server logs to collect information about how our website is used. This is collected on an aggregate basis and does not identify you personally.

  • Data collected includes: Date and time of visits, pages viewed, time spent on the site, and websites visited just before/after ours.

  • Purpose: This helps us analyze traffic, improve our website structure, and tailor our services to customer needs.

Interactions with EV evolution AI Chatbot

Recording of Chat Sessions: To assist you efficiently, our website utilises the EV evolution AI Chatbot. Please be aware that all conversations between you and the AI Chatbot are recorded and stored. This allows us to maintain a history of your requests, improve the accuracy of our AI, and provide seamless customer support should a human agent need to take over.

Protection of Personal Information: We understand that you may share personal information (such as your name, contact details, or specific service needs) if you offer during these chat sessions. We assure you that:

  • Any personal information provided during these interactions is collected and handled in strict accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
  • Chat logs are stored securely and are accessed only by authorized personnel or our automated systems for the purposes of support and service improvement.
  • We do not use the information provided in the chat for unauthorized marketing or sell this data to third parties.
How We Use Your Information

We generally use the personal information we collect to administer our business activities, provide customer service, and make products/services available to you. Specifically, we use your data to:

  • Contact you regarding specific queries you have made.

  • Provide the services and products you have requested.

  • Process digital point redemptions and rewards.

  • Deliver email bulletins or newsletters (where you have opted in).

  • Analyze user needs to improve our service offerings.

  • Promote and market our services.

  • Fulfill legal and regulatory requirements.

Disclosure to Third Parties: We may disclose your personal information to third-party service providers (e.g., IT providers, payment processors) to enable us to provide our services. We may also disclose information if required by law. We do not sell your personal data to third parties.

Data Security

We take reasonable physical, organizational, and technological measures to safeguard your personal information against unauthorized access, modification, or disclosure.

  • Encryption: Our site uses industry-standard 256-bit SSL (Secure Socket Layer) encryption to protect the transmission of data.

  • Limitations: While we strive to protect your information, you acknowledge that the internet is not a 100% secure medium. We cannot guarantee the absolute security of communications or personal information transmitted online.

External Links

EVevolution.au may contain links to external websites and advertisements.

  • We are not responsible for the privacy practices or content of these external sites.

  • Third-party advertisers may use their own cookies to track referrals.

  • Users click on external links at their own risk. We are not liable for any damages or implications caused by visiting external links.

Managing Your Preferences
Opt-Out and Unsubscribe

We respect your right to control your inbox.

  • Newsletters: You may opt out of receiving electronic newsletters and site notifications at any time.

  • How to Unsubscribe: Every marketing email we send contains an “Unsubscribe” link at the bottom. Alternatively, you can update your preferences within your account settings.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage visitors to check this page frequently.

  • Acceptance: Your continued use of the EVevolution.au website following the posting of changes to these terms indicates your acceptance of those changes.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us via our Contact Us page.

Effective Date: December 2025 Version: 3.0