Effective Date: April 2026
Version: 4.0
1. Our Commitment to Your Privacy
Beesoft Solutions Pty Ltd (ABN 73 138 033 360) and the business name EV Agent (“we,” “us,” or “our”), is dedicated to protecting your privacy. We own and operate the website evevolution.au.
We appreciate that you trust us with your personal information, and we are committed to managing it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines our practices regarding the collection, use, and dissemination of information for this website, our interactive calculators, and our associated AI services.
2. Information We Collect
We collect information to provide a better, more personalised experience. The types of information we collect include:
A. Information You Provide Directly
Registration Data: When you register, request materials, or subscribe to services, we collect details such as your name, email address, and mobile number.
VIP Test Drive Data: If you request a test drive through our forms or AI Agent, we collect your name, mobile number, email address, preferred EV model, and specific location (e.g., suburb/postcode). We collect this for the express purpose of securely transmitting it to verified local automotive dealerships so they can facilitate your test drive and vehicle purchase.
Novated Lease & Tax Savings Data: To provide precise FBT and Novated Lease quotes, we collect financial indicators such as your estimated annual gross salary, employment type (e.g., PAYG), intended vehicle price, lease term, and contact details. This is collected expressly to generate your quote and securely transmit it to our verified Novated Lease Finance Partners.
CaaS (Charging as a Service) Site Audit Data: If you request a commercial charging site audit, we collect business information including your ABN, business name, site address, and contact details to facilitate infrastructure assessments.
Transaction Data: If you purchase products or redeem rewards, we may collect billing and shipping details.
B. Automated Information
Cookies & Web Logs: We use standard technology called “cookies” and web server logs to collect information about how our website is used.
Device Data: This includes the date and time of visits, pages viewed, time spent on the site, and your IP address.
C. Interactions with EV Evolution AI (Our Chatbot)
To assist you efficiently, our website utilizes the EV Evolution AI Agent.
Chat Logs: All conversations between you and the AI Agent are recorded and stored. This allows us to maintain a history of your requests, improve the accuracy of our AI through training, and provide context for human support agents.
Location & IP Data: The AI Agent may process your IP address or ask for your general location (e.g., suburb) to provide relevant answers regarding local charging infrastructure, dealers, or state-specific government incentives.
3. How We Use Your Information
We use your personal information to administer our business activities, provide customer service, and make products/services available to you. Specifically, we use your data to:
Route your lead information directly to verified local automotive dealerships to facilitate your VIP test drive.
Generate accurate Novated Lease quotes and route your request securely to our verified finance partners.
Coordinate CaaS (Charging as a Service) site audits with our commercial infrastructure partners.
Verify your requests via automated SMS communication.
Answer your inquiries via our AI Agent or support team.
Process transactions and reward redemptions.
Deliver email newsletters or updates (where you have opted in).
Analyze user needs to improve our AI’s accuracy and our service offerings.
Comply with legal and regulatory requirements.
4. Disclosure to Third Parties
We respect your privacy and do not sell your personal data to data brokers. However, to provide our services, we may disclose your information in the following specific circumstances:
A. EV Manufacturers and Local Dealerships
If you use our “Book a VIP Test Drive” feature or request a referral to a specific EV brand, you expressly consent to us sharing your relevant details (Name, Phone, Email, Location, and Vehicle Interest Summary) with that specific brand’s authorised local dealership network. This allows them to contact you directly to arrange the test drive.
B. Novated Lease & Finance Partners
If you submit a Novated Lease Quote request, you expressly consent to us sharing your financial indicators and contact details with our tier-1, ASIC-regulated novated lease and finance partners so they can provide you with an accurate, obligation-free quote.
C. Commercial Infrastructure Partners (CaaS)
If you request a CaaS site audit, we share your business and site details with our verified charging infrastructure installers to arrange your physical site assessment and commercial quote.
D. Service Providers
We may disclose information to trusted third-party service providers (e.g., IT hosting, AI processing providers, SMS gateway providers like Twilio, payment processors) who assist us in operating our website and conducting our business.
E. Legal Requirements
We may disclose information if required by law or to protect our rights and safety.
5. General Information & AI Usage Warning
All content provided by EV Evolution—including interactions with our AI Agent, FBT savings calculators, EV running cost calculators, and pricing estimates—is for general informational and educational purposes only. It does not constitute personal financial, tax, legal, or credit advice, nor does it take into account your specific financial situation or objectives. While we strive for accuracy, our AI Agent may occasionally produce inaccuracies, and vehicle pricing, stock availability, and government incentives are constantly subject to change. Always independently verify critical information and consult a registered tax agent, financial advisor, or qualified professional before making any vehicle purchasing or leasing decisions.
6. Data Security, Storage, and Location
We take reasonable physical, organisational, and technological measures to safeguard your personal information against unauthorised access, modification, or disclosure.
Server Location: Our primary databases and web servers are hosted securely within Australia.
Third-Party AI Processing (Cross-Border Disclosure): To provide you with a state-of-the-art AI experience, we utilise advanced third-party AI models. By interacting with the EV Evolution AI Agent, you acknowledge that your chat inputs may be temporarily transmitted to and processed on secure third-party servers located outside of Australia (such as the United States).
Encryption: Our site uses industry-standard SSL (Secure Socket Layer) encryption to protect data transmission.
Limitations: While we strive to protect your information, you acknowledge that the internet is not a 100% secure medium. We cannot guarantee the absolute security of communications transmitted online.
7. External Links
evevolution.au may contain links to external websites and advertisements.
We are not responsible for the privacy practices or content of these external sites.
Third-party advertisers may use their own cookies to track referrals.
Users click on external links at their own risk.
8. Managing Your Preferences (Opt-Out and Unsubscribe)
We respect your right to control your inbox and mobile device in accordance with the Spam Act 2003.
SMS/Text Messages: By providing your mobile number and explicitly consenting via our booking forms, you agree to receive SMS messages from us regarding your requests (including automated verification texts). You can withdraw your consent and opt-out of receiving SMS messages from us at any time by replying “STOP” to any text message you receive from us.
Email Newsletters: You may opt out of receiving electronic newsletters at any time. Every marketing email we send contains an “Unsubscribe” link at the bottom.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices (such as new AI features, calculators, or communication methods) or legal obligations. We encourage visitors to check this page frequently.
Acceptance: Your continued use of the website following the posting of changes indicates your acceptance of those changes.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us via our Contact Us page.
